Custom CRM Solutions Development
Get a CRM completely customizable to your business model
Why Custom CRM
At BilSoft, we believe there isn’t a one-size-fits-all solution when it comes to automating customer interactions. As your business is unique, enhancing customer service, a better understanding of your customers, and optimizing internal processes require an exclusive solution. A custom CRM is designed for your specific requirements. A CRM of each company keeps the sensitive customer data details on transactions and reports. Hence it’s crucial to save this information and there’s how a custom ERP comes in hand. With custom development, you can craft your CRM with security in mind from the beginning using different mechanisms to keep your system safe. What’s more, custom CRM software is more flexible and scalable than off-the-shelf solutions, so it can grow along with your business
Advantages of Custom CRM development
Tailored solution for your actual business needs
Seamless integration with business procedures
Powerful analytics based on custom metrics
Scalability and flexibility
The right level of automation
Higher security and privacy control
Tailor-made access levels and rules
Key Features of Custom CRM
Mobile access (Multi-device support)
Dashboard and reports
This feature gives you the possibility to generate invoices, send them to your clients, and track their status (paid, overdue, etc.).
If you use different third-party apps (including analytical tools such as Google Analytics), consider integrating them into your CRM system. This will help you work faster and smoother.
File storage and sharing allow you to store all files in a single place and share them among departments.
To better understand your sales process and see the stages at which your leads and deals are (qualified lead, contact made, proposal presented, quote sent, in negotiation), include a pipeline view.
With this functionality, you can predict sales based on prospective deals. This will help you better understand your sales performance and be prepared for worst-case scenarios.
A chatbot allows your team to concentrate on customer inquiries that require urgent attention. Chatbots can respond immediately to customer’s questions and are available around the clock.
You can create custom filters to get insights that are valuable for your specific processes.
This feature enables you to track referred leads that eventually turned into paying customers.
We create custom CRM solutions for unique business cases. Our team delivers technology that can help you optimize any process related to managing relationships. With the experience of helping over 20 enterprises, we provide the best-fitting option for a specific business with a deep understanding of its features and requirements. As a result, you get process automation, advanced analytics, custom reporting, decision support, as well as efficient data management and collaboration environment.
Development of specific extensions for CRM (bridges, modules, etc.)
Custom CRM solutions maintenance
Custom CRM development
Migration to custom CRM
How We Work
We start with understanding and deep analysis of your customer interaction strategy and existing business processes and then offer you a CRM solution architecture based on your specific needs and requirements. At this stage, we also do consulting, identification of project scope and features needed.
Extensions, Data Migration, etc.
We continue with building your CRM system, working on the design, frontend, and backend of your future solution.
Our team makes sure the system is up and running for your business. So we cover the full cycle of making it ready to perform as soon as possible.
Testing and Support.
You can rely on us in system performance. We’ll manage any bugs or issues that can arise after the ERP launch with a set of best practices.
Our CasesAll cases
B2B Communication Solutions development using EDI: SPS Commerce, iTradeSee case
Commodity Procurement Forecasting Module for WMS SystemSee case
Custom ERPII DevelopmentSee case
Education Solution DevelopmentSee case
Energy & Utility Solution DevelopmentSee case
Highload Solution for a Global Marketplace SystemSee case
Module for Calculating Routes of Goods Delivery to Retailers for WMS SystemSee case
Module for Creating Production Flow Charts for WMS SystemSee case
SaaS Solution DevelopmentSee case
Single KPI DashboardSee case
Supply Chain Solution DevelopmentSee case
Warehouse Management System DevelopmentSee case
Industries We Serve
Energy and energy supply
Retail and wholesale
Food industry and agriculture
Have any questions?
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