CRM

Custom CRM Solutions Development

Get a CRM completely customizable to your business model

Why Custom CRM

At BilSoft, we believe there isn’t a one-size-fits-all solution when it comes to automating customer interactions. As your business is unique, enhancing customer service, a better understanding of your customers, and optimizing internal processes require an exclusive solution. A custom CRM is designed for your specific requirements. A CRM of each company keeps the sensitive customer data details on transactions and reports. Hence it’s crucial to save this information and there’s how a custom ERP comes in hand. With custom development, you can craft your CRM with security in mind from the beginning using different mechanisms to keep your system safe. What’s more, custom CRM software is more flexible and scalable than off-the-shelf solutions, so it can grow along with your business

Advantages of Custom CRM development

Tailored solution for your actual business needs
Tailored solution for your actual business needs
Custom workflows
Custom workflows
Seamless Integration with Business Procedures
Seamless integration with business procedures
Powerful analytics based on custom metrics
Powerful analytics based on custom metrics
Scalability and flexibility
Scalability and flexibility
The right level of automation
The right level of automation
Higher Security and Privacy Control
Higher security and privacy control
Tailor-made access levels and rules
Tailor-made access levels and rules
Maximizing ROI
Maximizing ROI

Key Features of Custom CRM

Contact management
Contact management
Mobile access (Multi-device support)
Mobile access (Multi-device support)
Tasks management
Task management
Dashboard and reports
Dashboard and reports
Lead management
Lead management
Invoicing
Invoicing
This feature gives you the possibility to generate invoices, send them to your clients, and track their status (paid, overdue, etc.).
Third-party integrations
Third-party integrations
If you use different third-party apps (including analytical tools such as Google Analytics), consider integrating them into your CRM system. This will help you work faster and smoother.
File storage
File storage
File storage and sharing allow you to store all files in a single place and share them among departments.
Pipeline view
Pipeline view
To better understand your sales process and see the stages at which your leads and deals are (qualified lead, contact made, proposal presented, quote sent, in negotiation), include a pipeline view.
Sales forecasting
Sales forecasting
With this functionality, you can predict sales based on prospective deals. This will help you better understand your sales performance and be prepared for worst-case scenarios.
Chatbots
Chatbots
A chatbot allows your team to concentrate on customer inquiries that require urgent attention. Chatbots can respond immediately to customer’s questions and are available around the clock.
Custom reports
Custom reports
You can create custom filters to get insights that are valuable for your specific processes.
Referral tracking
Referral tracking
This feature enables you to track referred leads that eventually turned into paying customers.
And More…

Why BilSoft

We create custom CRM solutions for unique business cases. Our team delivers technology that can help you optimize any process related to managing relationships. With the experience of helping over 20 enterprises, we provide the best-fitting option for a specific business with a deep understanding of its features and requirements. As a result, you get process automation, advanced analytics, custom reporting, decision support, as well as efficient data management and collaboration environment.

Our Services

CRM Integration
CRM Integration
Development of specific
Development of specific extensions for CRM (bridges, modules, etc.)
Custom CRM solutions maintenance
Custom CRM solutions maintenance
Custom CRM development
Custom CRM development
Migration to custom CRM
Migration to custom CRM
Get a free consultation
Get a free consultation from our experts on your project implementation.

How We Work

01
Start
We start with understanding and deep analysis of your customer interaction strategy and existing business processes and then offer you a CRM solution architecture based on your specific needs and requirements. At this stage, we also do consulting, identification of project scope and features needed.
02
Extensions, Data Migration, etc.
We continue with building your CRM system, working on the design, frontend, and backend of your future solution.
03
Configuration
Our team makes sure the system is up and running for your business. So we cover the full cycle of making it ready to perform as soon as possible.
04
Testing and Support.
You can rely on us in system performance. We’ll manage any bugs or issues that can arise after the ERP launch with a set of best practices.

Our Cases

All cases
B2B Communication Solutions development using EDI: SPS Commerce, iTrade
See case
Commodity Procurement Forecasting Module for WMS System
See case
Custom ERPII Development
See case
Education Solution Development
See case
Energy & Utility Solution Development
See case
Highload Solution for a Global Marketplace System
See case
Module for Calculating Routes of Goods Delivery to Retailers for WMS System
See case
Module for Creating Production Flow Charts for WMS System
See case
SaaS Solution Development
See case
Supply Chain Solution Development
See case
Warehouse Management System Development
See case

Industries We Serve

Manufacturing
Manufacturing
Healthcare
Healthcare
Marketing
Marketing
Fintech
Fintech
Startup
Startup
Education
Education
Real estate
Real estate
Logistics
Logistics
Energy and energy supply
Energy and energy supply
Retail and wholesale
Retail and wholesale
Food industry and agriculture
Food industry and agriculture
Warehouse Management
Warehouse Management

Have any questions?

ASK OUR EXPERTS FOR FREE!

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